Change Enablement™

Build Resilience, Lead Change

eTACSEN’s proprietary solution – Change Enablement™ Program has been widely adopted in Hong Kong, Mainland China, North America and Europe. This program has been delivered to over 200 organizations including commercial enterprises, government, NGOs and universities, with over 3,000 participants.

Our Change Enablement™ Program is designed to strengthen organizational resilience and adaptability, equipping managers and leaders to embrace change positively, overcome resistance, motivate behavioral change and lead change with confidence.  The program is built around three core components:

  1. Embracing Change: Developing the attitudes and mindsets essential for adaptation.
  2. Leading Change: Applying The eTACSEN 7 Change Leadership Practices to guide transformation effectively.
  3. Dealing with Resistance & Motivating Behavioral Change: Building skills to address challenges and foster sustainable shifts in people’s behavior.

The eTACSEN 7 Change Leadership Practices

Grounded in over 20 years of research and consulting experience, these practices integrate proven change management models with practical application. They draw on:

  • John Kotter’s classic 8 Steps as the core structure for urgency and sustainability
  • Prosci’s ADKAR for building individual desire and ability to change
  • Agile Principles for encouraging iterative experimentation in ambiguity
  • Kurt Lewin’s Model for guiding psychological transitions
  • McKinsey’s 7S Framework for achieving organizational alignment
  • William Bridges’ Transition Model for guiding people through the human side of change

By combining these established frameworks with eTACSEN’s expertise in training and consulting, the eTACSEN 7 Change Leadership Practices provide a proprietary, highly practical approach for mid- to senior-level Change Champions. Whether driving top-down mandates or leading self-initiated efforts, participants will gain the tools to lead change initiatives with confidence.

eTACSEN 7 Change Leadership Practices Model

Beyond the leadership-focused Change Enablement™ Program, eTACSEN also provides a dedicated program design for employees without managerial responsibilities. This program option equips staff to embrace change with a positive and proactive mindset, engage constructively in change initiatives, and navigate uncertainty with confidence. It encourages individuals to see change as an opportunity for self-motivation and innovation. By providing tailored approaches for both managers and non-managers, organizations can implement Change Enablement™ across the organization or tailor it to specific team needs, depending on their training objectives.

Why Choose Change Enablement™ Program?

  1. Support both organizational transformation and individual transition
  2. Adapt proven change models from thought leaders such as John Kotter and William Bridges
  3. Focus on tackling resistance, reframing mindsets and motivating meaningful behavioral change
  4. Apply learning to real business environments through patented, proprietary business simulations
  5. Experience a highly interactive and experiential approach
  6. Benefit from tailor-made program design, self-reflection exercises, case studies and activities customized for different staff levels, intact teams and cross-functional groups
  • Strengthen change leadership capability to drive and sustain change initiatives effectively
  • Foster positivity in embracing change and greater confidence in handling uncertainty
  • Apply proven practices for embedding change into workplace culture and accelerating acceptance across teams
  • Develop advanced skills to anticipate and address resistance constructively, turning challenges into opportunities
  • Enhance coaching and guidance skills to engage, motivate, and support employees throughout the change journey
  • Build organizational resilience by cultivating adaptability, innovation, and a proactive mindset at all levels
  • Executives and Senior Leaders: Sponsor organizational change, set strategic direction, and remove barriers to execution
  • Mid-level Managers and Change Champions: Translate strategy into action, lead teams through change, and ensuring successful implementation
  • Functional Heads and Business Unit Leaders: Align structures, processes, and culture to achieve desired change outcomes
  • Project and Program Change leaders (including Project Management Office teams): Lead cross-functional initiatives, manage stakeholders, and ensure effective execution
  • HR and L&D Leaders: Develop organizational change capability, strengthen employee engagement, and prepare the workforce for change readiness

Terence has consistently demonstrated a deep passion and unwavering professionalism in addressing our training and development needs. One of Terence’s key strengths lies in his capacity to customize training content, including case studies and scenarios, to reflect organizational context.  This tailored approach has enabled our teams to better navigate the demands of the VCUA environment and respond effectively to change.

His Change Enablement Workshop is insightful, foster open dialogue, idea exchange, and collaborative learning among participants.  Terence’s excellent facilitation skills have consistently contributed to the success of his training sessions, which have been well received by our staff.

Patrick Lam, Director
Yang Memorial Methodist Social Service

Thank you, eTACSEN, for providing us with a fruitful day. We are currently undergoing various transformations, including team restructuring, system implementation, establishment of new procedural guidelines, and adaptation to market changes and company strategy adjustments. The facilitator has effectively guided the active participation of my colleagues. The program has been inspiring and thought-provoking, empowering us to move forward, face these changes actively, and lead with confidence and methodology. Thank you!

Winnie Lin, Director of Human Resources
Chow Sang Sang

The workshop provides many practical tools. Among these tools, my favorite is the CRA method, which offers us a simple yet powerful way to continuously challenge long-standing problems. The 8 steps of change have also guided my partners to lead change more efficiently, enabling us to perform better in every transformation. This workshop has also inspired my partners to come up with many brilliant new ideas, which are leading trends in our industry.

Andy Cheung, Managing Partner of Audit Services from Greater China
Ernst & Young

This is the best change management program I have ever attended! The whole program design, including the “Score Board” mechanism, kept us continuously engaged and inspired us to think proactively. The “Who is Murderer” game inspires us to deeply reflect what the ultimate goal of change is.

Chen Fei, Group Senior C&B Manager
ALLYES

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